Workshops

Your business might generally be on track, but you may need a helping hand in a few key areas. That’s where our workshops come in. They’re specifically designed to help you overcome key challenges, become more efficient, and power up your potential.

Profit Improvement

Processes either add value or waste to the production of an item or service, and waste elimination is one of the most effective ways to increase profitability in businesses.

To eliminate waste, it is important to fully understand exactly what waste is and where it can be found. This workshop will help you develop a clear waste reduction plan, so you can dump what’s unnecessary and increase profits.

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Time Management and Productivity

The importance of time management in achieving personal success can’t be overemphasised. We only have 168 hours in a week – so how well are you identifying the issues that really need your attention?

This workshop will share a host of time management techniques that will enable you to effectively and efficiently plan your time to maximise value in your personal and professional life.

time

Generating Effective Referrals

One of the most cost-effective ways to grow your business is by asking existing customers to refer you to other potential customers. Research tells us that 75% of your clients will refer you when they are asked to do so, but not everyone knows how to ask – or has the confidence to.

This workshop will equip you with a personalised 10-step process that will consistently generate profitable referrals for your business.

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Customer Service

Every year, businesses lose millions of pounds in potential profits due to poor customer service skills at all levels of the organisation.

Do you know what your existing and prospective customers really need? Do you and your team have good listening skills? Do you and your team have the skills to be great problem solvers? We’ll help you build a culture of exceptional customer service in your business to ensure you retain and attract clients.

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Growth Strategy

Most businesses strive for increased growth, but it’s not always a smooth path. Understanding what products, services, people, industries and market segments will give you that growth, and then what strategies are required to ensure you achieve your goals, is critical.

This workshop is designed to enable you to develop a marketing and sales strategy for your organisation while building in safeguards to ensure continued success.

growth

Negotiation Skills

Most businesses strive for increased growth, but it’s not always a smooth path. Understanding what products, services, people, industries and market segments will give you that growth, and then what strategies are required to ensure you achieve your goals, is critical.

This workshop is designed to enable you to develop a marketing and sales strategy for your organisation while building in safeguards to ensure continued success.

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All of our workshops can be tailored to suit your specific business needs – so if you’d like to work on anything in particular or would like to know more about the content of each workshop, get in touch.

Time For a Coffee?

If you’re ready to make a change, let’s talk. Book an appointment with Richard for a 30-minute Killer Coffee break and start steering your business in the right direction.

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