Half day Business Development Workshops
Taking time out of your business to work on improving your business is always a good idea.
For that reason, we've build a series of half day workshops that help you do just that.
All our workshops are designed to be delivered online or in person ( whatever works best for you and your company ).
A few of these workshops are listed below.
If you're interested in knowing more about these workshops and how they could help your business, drop me an email and I'll be in touch with you shortly.
Profit Improvement
Processes either add value or waste to the production of an item or service, and waste elimination is one of the most effective ways to increase profitability in businesses.
To eliminate waste, it is important to fully understand exactly what waste is and where it can be found. This workshop will help you develop a clear waste reduction plan, so you can dump what’s unnecessary and increase profits.
In this workshop you will:
- Understand the Business Improvement Stages
- Learn to conduct a Waste Audit process
- Explore your own Profit Formula
- Begin the process of Driving Implementation
If you're interested in knowing more about the Profit Improvement workshop and how it could help you recover profit in your day to day activity, email me and I'll be in touch.
Time Management and Productivity
Effective Time management is one of the most important success factors in business.
We only have 168 hours in a week and with so many demands placed on us, in both our workj and home lives, spending it wisely isn't always easy.
This workshop will share a host of time management techniques that will enable you to effectively and efficiently plan your time to maximise value in your personal and professional life.
In this workshop you will:
- Understand what Time Management is and how it affects you
- Identify time management barriers and priorities
- Develop action plans to address time management barriers
- Explore Life Balance and your Belief system.
- Learn what to say ’No’ to and the art of delegation
- Prepare a One Page Time Management Plan
If you're interested in knowing more about the Time Management and Productivity workshop and how it could help you manage time more effectvely, email me and I'll be in touch.
Generating Effective Referrals
One of the most cost-effective ways to grow your business is by asking existing customers to refer you to other potential customers. Research tells us that 75% of your clients will refer you when they are asked to do so, but not everyone knows how to ask – or has the confidence to.
This workshop will equip you with a personalised 10-step process that will consistently generate profitable referrals for your business.
For more information on how this workshop can help you grow your business in the most effective way possible, drop me an email and I'll be in touch.
Customer Service
Every year, businesses lose millions of pounds in potential profits due to poor customer service skills at all levels of the organisation.
Do you know what your existing and prospective customers really need?
Do you and your team have good listening skills?
Do you and your team have the skills to be great problem solvers?
We’ll help you build a culture of exceptional customer service in your business to ensure you retain and attract clients.
- Roadmap to great Customer Service
- Who are our Customers and what are their needs?
- Listening skills
- Measuring and Monitoring Customer Service
- Designing surveys
- Loyalty Ladder
- Handling complaints and difficult customers - 6 step process
- Developing your Customer Service One Page Plan
If you're interesting in knowing more about this workshop, drop me an email and I'll be in touch.
Growth Strategy
Most businesses strive for increased growth, but it’s not always a smooth path. Understanding what products, services, people, industries and market segments will give you that growth, and then what strategies are required to ensure you achieve your goals, is critical.
This workshop is designed to enable you to develop a marketing and sales strategy for your organisation while building in safeguards to ensure continued success.
- Audit your current marketing activity
- Understand diffusion of innovation
- The 5 steps to consumers making decisions
- Market Segmentation
- How to design customer surveys
- Completing a competitor analysis
- Driving product strategy with a product portfolio analysis
- Understanding Product and Pricing Strategies
- Developing growth strategies
- Pull all our work together into a one page plan
If you're interested in knowing more about this Growth Strategy workshop, get in touch and I'll contact you shortly.
Negotiation Skills
Most businesses strive for increased growth, but it’s not always a smooth path. Understanding what products, services, people, industries and market segments will give you that growth, and then what strategies are required to ensure you achieve your goals, is critical.
This workshop is designed to enable you to develop a marketing and sales strategy for your organisation while building in safeguards to ensure continued success.
- Understand negotiation styles
- Recognise and counter negotiation tactics
- Communicate well in the negotiation process
- Work through deadlocks in the negotiation process
- Work as a team negotiator
- Understand the 6 stages of negotiation
- Prepare a One Page Negotiation Plan
For more information about this workshop and how it can help you, drop me an email.
All of our workshops can be tailored to suit your specific business needs – so if you’d like to work on anything in particular or would like to know more about the content of each workshop, get in touch.
